Privacy Policy
Your privacy matters to us. Here's how prismaticoveon protects and manages your personal information when you use our budget control platform.
Last Updated: March 15, 2025
1. Information We Collect
When you use prismaticoveon's budget control platform, we collect various types of information to provide you with the best possible service. This information helps us understand your financial management needs and deliver personalized experiences.
Personal Information
- Full name and contact details including email address and phone number
- Postal address for service delivery and communication purposes
- Date of birth and identification details for verification purposes
- Financial information including income, expenses, and budget categories
- Bank account details and transaction history when you connect your accounts
- Employment information and salary details for budget planning
Technical Information
- Device information including operating system, browser type, and version
- IP address, location data, and timezone information
- Usage patterns, feature preferences, and interaction history
- Cookies and similar tracking technologies data
- Log files and error reports for system improvement
We only collect information that's necessary for providing our budget control services and improving your experience on our platform.
2. How We Use Your Information
Your information serves multiple purposes within our budget control platform. We've designed our data usage practices to directly benefit your financial management experience while maintaining strict privacy standards.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Budget analysis and recommendations | Financial data, transaction history | Legitimate interest |
| Account security and fraud prevention | Login details, device information | Security necessity |
| Customer support and communication | Contact information, support history | Contractual obligation |
| Service improvement and development | Usage patterns, feedback | Legitimate interest |
We analyze your spending patterns to provide personalized budget recommendations and alerts. This analysis happens automatically within our secure systems, and the insights generated help you make better financial decisions. Your data also helps us identify potential issues with your budget before they become problems.
3. Data Sharing and Third Parties
prismaticoveon maintains strict control over your personal information. We understand that trust is fundamental to financial services, and we've built our data sharing practices around this principle.
We never sell your personal information to third parties for marketing purposes.
When We Share Information
- With bank partners for account verification and transaction processing
- With service providers who help us deliver our platform features
- When required by law or legal processes
- With your explicit consent for specific purposes
- During business transfers or mergers (with continued privacy protection)
All third-party partners must meet our strict privacy and security standards. We require them to sign comprehensive data protection agreements and regularly audit their practices to ensure compliance with Australian privacy laws.
4. Your Privacy Rights
You have significant control over your personal information. These rights are designed to give you transparency and control over how your data is used within our budget control platform.
Access and Control
- Request a copy of all personal information we hold about you
- Correct any inaccurate or incomplete information
- Delete your account and associated data
- Restrict how we process your information
- Export your data in a portable format
- Withdraw consent for specific data uses
How to Exercise Your Rights
To exercise any of these rights, contact our privacy team at info@prismaticoveon.sbs. We'll respond within 30 days and may need to verify your identity before processing your request. Most requests can be handled directly through your account settings.
You can modify your privacy preferences at any time through your account dashboard or by contacting our support team.
5. Data Security and Protection
Protecting your financial information is our top priority. We've implemented multiple layers of security to safeguard your data both in transit and at rest.
Technical Safeguards
- End-to-end encryption for all data transmission
- Advanced firewall protection and intrusion detection
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring
- Multi-factor authentication for account access
- Regular security updates and patch management
Operational Security
Our team receives regular security training and follows strict protocols for handling personal information. Access to your data is limited to authorized personnel who need it for their job functions, and all access is logged and monitored.
We maintain incident response procedures to quickly address any security issues. In the unlikely event of a data breach, we'll notify affected users and relevant authorities within 72 hours as required by law.
6. Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 7 years after account closure | Financial regulations |
| Transaction history | 7 years | Tax and audit requirements |
| Support communications | 3 years | Service improvement |
| Marketing preferences | Until withdrawn | Ongoing consent |
When data reaches the end of its retention period, we securely delete it from our systems. You can request earlier deletion of your data by contacting our privacy team, subject to legal and regulatory requirements.
7. International Data Transfers
While prismaticoveon primarily operates in Australia, some of our service providers may be located overseas. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Transfer Safeguards
- Standard contractual clauses approved by privacy authorities
- Adequacy decisions recognizing equivalent privacy protection
- Binding corporate rules for multinational service providers
- Regular audits of overseas data processing activities
We limit international transfers to what's necessary for service delivery and maintain the same level of protection regardless of where your data is processed. You can request details about specific international transfers by contacting our privacy team.
8. Cookies and Tracking Technologies
prismaticoveon uses cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and provide personalized features.
Types of Cookies We Use
- Essential cookies for basic platform functionality
- Performance cookies to analyze usage and improve features
- Preference cookies to remember your settings
- Security cookies to protect your account
You can control cookie settings through your browser or our cookie preference center. Disabling certain cookies may limit some platform features, but won't prevent you from using our core budget control services.
9. Children's Privacy
prismaticoveon's budget control platform is designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover we've collected information from a child under 18, we'll delete it immediately and take steps to prevent future collection.
For family budget management involving minors, we recommend parents use our platform directly and share appropriate information with their children as they see fit.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or prominent notices on our platform.
How We Communicate Changes
- Email notifications for material changes
- In-app notifications when you next log in
- Updated version date at the top of this policy
- Summary of changes for easy review
Your continued use of prismaticoveon after policy changes indicates acceptance of the updated terms. If you disagree with changes, you can close your account before they take effect.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
prismaticoveon Budget Control Platform
358 Goonoo Goonoo Rd
South Tamworth NSW 2340
Australia
We aim to respond to all privacy inquiries within 5 business days. For urgent matters, please call our support line during business hours.